bje999 Privacy Policy — Your Information Is Completely Safe
We take the protection of your personal information very seriously. Read this policy for full details on how bje999 collects, stores, and uses your data.
Introduction and Scope
bje999 is a trusted online gaming platform in Bangladesh. We hold the highest respect for our users' privacy and take full responsibility for protecting their personal information. This Privacy Policy ("Policy") applies to the bje999.cam website and all related services.
This policy describes what types of information we collect, why we collect it, how we use it, and under what circumstances it may be shared with third parties. By using our platform, you are considered to have agreed to the terms of this policy.
If you disagree with any part of this privacy policy, we ask that you refrain from using our services. The policy may be updated at any time and you will be duly notified of any changes.
Data Collection
bje999 collects your information in the following ways:
2.1 Information Provided at Registration
Information you voluntarily provide when creating an account:
- Full name and date of birth
- Mobile number and email address
- National ID number (for identity verification)
- Preferred payment method details (bKash, Nagad, Rocket, or bank account)
- Security question and password (stored in encrypted form)
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system information
- Gaming activity and transaction history on the platform
- Login time and session duration
- Information collected through cookies and similar tracking technologies
2.3 Financial Transaction Information
Financial transaction information is collected and stored during deposit and withdrawal processes. This includes transaction amounts, dates and times, and details related to the payment method. Full card or bank account numbers are not stored on our servers.
Purpose of Data Use
bje999 uses collected information for the following legitimate purposes:
- Account Management: To create, manage, and secure your account.
- Identity Verification: To complete the KYC (Know Your Customer) process to prevent fraud and money laundering.
- Financial Transactions: To process deposit and withdrawal requests and to verify conditions such as the minimum deposit of ৳500 and the minimum withdrawal of ৳800.
- Customer Service: To provide 24/7 live chat support and to resolve your complaints or questions.
- Bonuses and Promotions: To provide welcome bonuses, cashback, and VIP benefits.
- Responsible Gaming: To monitor your gaming behaviour, identify signs of problematic gaming, and offer support.
- Legal Compliance: To comply with applicable laws and regulations and to submit reports to regulatory authorities.
- Platform Improvement: To analyse user experience and improve the quality of our services.
- Security: To protect the platform from fraudulent activity, cyberattacks, and unauthorised access.
Data Storage and Security
bje999 employs industry-standard security measures to keep your personal information safe. The key elements of our security framework are outlined below:
4.1 Encryption Technology
SSL (Secure Sockets Layer) encryption technology is used across our entire platform, keeping every exchange of data between your browser and our servers completely secure. Passwords and sensitive information are always stored in encrypted form.
4.2 Server Security
Our data servers are protected by high-level firewalls and anti-intrusion systems. Only authorised staff may access user information for specific purposes, and a record of every access is retained.
4.3 Data Retention Period
Information may be retained while your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are generally retained for up to five years.
4.4 Your Responsibilities
You share equal responsibility for keeping your account secure. Please follow the advice below:
- Use a strong and unique password.
- Do not share your login credentials with anyone.
- If you log in on a public or shared device, always log out after use.
- If you notice any suspicious activity on your account, inform our support team immediately.
Sharing Data with Third Parties
bje999 never sells your personal information to third parties for commercial purposes under any circumstances. However, information may be shared in the following limited situations:
- Payment Processors: Only the information necessary to complete a transaction is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfer services.
- Identity Verification Services: The necessary information may be shared with approved identity verification organisations to complete KYC.
- Game Providers: Information necessary to run gameplay may be shared with game providers such as PG Soft, Pragmatic Play, JILI, and Spribe.
- Legal Obligations: Information may be provided in response to a lawful order from a competent authority or as required by law.
- Fraud Prevention: To assist relevant authorities in investigating fraud or money laundering.
Cookies and Tracking
The bje999 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: These are necessary for the basic functioning of the website, such as maintaining login sessions and ensuring security.
- Functionality Cookies: To remember your preferences and settings, such as language preference and game configuration.
- Analytics Cookies: To measure and analyse website usage so we can improve our services.
- Security Cookies: To detect and prevent fraudulent activity.
6.2 Cookie Controls
You can control or decline cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt some core features of the website.
Your Rights
As a user of bje999, you have the following rights over your own personal information:
- Right of Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of incomplete or inaccurate information about you.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances (excluding matters subject to legal obligations).
- Right to Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to Object: The right to object to the processing of your information for specific purposes.
- Right to Data Portability: The right to receive your information in a structured, machine-readable format in certain circumstances.
To exercise these rights or to ask any questions, please contact our support team. We will endeavour to respond to your request within a maximum of 30 working days.
Protection of Minors
bje999 takes a very strict stance on the protection of minors. Our platform is intended solely for individuals aged 21 and above.
We do not knowingly collect any personal information from minors. Age verification is mandatory at registration, and if we learn that a minor is using our services, that account will be closed immediately and the associated information will be deleted.
Parents are requested to monitor their children's online activity. If a parent believes their minor child has registered on our platform, please contact us immediately.
Policy Changes
bje999 reserves the right to update this privacy policy from time to time. You will be informed of changes in the following ways:
- The updated policy will be published on this page and the "Last Updated" date at the top of the page will change.
- For significant changes, a notification may be sent to your registered email or mobile number.
- Continued use of the platform after any changes will be considered as your agreement to the new policy.
We recommend that you visit this page regularly and stay informed about the latest privacy policy. If any change to the policy is not acceptable to you, you may request that your account be closed.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us.
Live Chat
For immediate assistance:
24/7 Live Chat in Bengali
Response Time
Data protection requests:
Up to 30 working days